LG soundbar won’t turn off – Reason & Easy Solution

The LG Soundbar won’t turn off if the power settings are not adequate enough or the connection is not stable. Any problem with the software or hardware can also cause this issue. To fix it

Disable any power saving features
Do a hard reset

Check the power connection
Consult the experts for a solution

To get a detailed idea of the how, keep reading this article till the end.

Why is the LG Soundbar Not Shutting Down?

Even though it might keep turning off, it can also not shut down at all. The LG Soundbar may not turn off for reasons related to the power connection, overheating, or internal hardware. Regardless of what the main reason is, check the table below for possible reasons and how you can solve them.

Reasons	Solutions
Improper Power Settings	Disable Power Saving Features
Loose Connection	Check the Power Connection
Internal Hardware Issue	Consult Experts

Improper Power Settings:

If your LG soundbar isn’t turning off, it might be because the power settings aren’t set up correctly. Many LG soundbars have an auto power feature that turns them on or off automatically depending on whether the connected device, like your TV, is on or off. If this feature isn’t set up right, the soundbar may stay on even when the TV is turned off.

Solution: Disable Power Saving Features

To fix it, just disable the power-saving features. Following are the steps

Use the remote or buttons on the soundbar to enter the settings menu.
Look for options like Auto Power, Auto Standby, or Sleep Mode.
Turn off the auto power feature that shuts off the soundbar after inactivity. This is usually in the general settings or power management section.

If your soundbar is connected to a TV, check if HDMI CEC (Consumer Electronics Control) is enabled. Disabling it can stop the soundbar from turning off when the TV turns off. Ensure any sleep timer features are turned off, as they can automatically power down the soundbar after a set time.
If you’re unsure, refer to your user manual for model-specific instructions.
If changes don’t work, reset the soundbar to factory settings and reconfigure.

Following these steps should help you stop your soundbar from turning off unexpectedly. If the issue continues, consider reaching out to LG customer support.

Loose Connection:

If the power cord isn’t firmly plugged into the soundbar or the wall outlet, it can cause the power to cut in and out. This might make the soundbar act unpredictably, such as not turning off properly.

Solution: Check the Power Connection

To fix it, just check the power connection properly and see if anything requires any fixing or not. Following are the steps to check the power connection

Make sure the soundbar is off before checking the power connections.
Ensure the power cord is securely plugged into both the soundbar and the wall outlet. Gently wiggle the cord at both ends to make sure it’s firmly connected.
Plug another device (like a lamp or phone charger) into the outlet to confirm it’s working.

Inspect if the power cord is damaged like fraying or cuts, which could affect the connection.
Unplug the power cord from the wall outlet for about 1 minute, then plug it back in. This can help reset any temporary power issues.
If you’re using a remote, make sure the batteries are fresh and properly inserted. Point the remote directly at the soundbar and press the power button to test it.

If the remote doesn’t work, try turning the soundbar on using the physical power button on the soundbar itself.

Following these steps will help you check if your LG soundbar’s power connection is working correctly. If the problem continues after checking, further troubleshooting may be needed.

Internal Hardware Issue:

If the soundbar’s internal power supply is faulty, it might not handle the power correctly. This can cause the soundbar to stay on, even when you try to turn it off. The circuits that control the power could be damaged or not working right.

Source: LG

These circuits help the soundbar recognize signals from the remote or automatic shut-off commands. If they’re not functioning properly, the soundbar may not turn off as expected.

Solution: Consult the Experts

Just call the experts and let them have a look at your system and see if there is any hardware that requires replacement or not.

Soundbar is still Not Shutting Down?

If the soundbar is still not turning off then chances are that it is a software glitch. You can just factory reset to fix this problem.

Get a Hard reset:

Following are the steps for hard resetting the soundbar system

Turn off the soundbar and unplug it from the power outlet.

Look for the small reset button, usually on the back or bottom of the soundbar. It might be labeled “Reset” and may need a pin or paper clip to press.
Press and hold the reset button using a pin or paperclip for 7-10 seconds. The status light may blink or turn off during this time.
Release the button once the status light blinks rapidly, showing that the reset is done.

Plug the soundbar back in and turn it on. It should now be reset to factory settings.

If you don’t get the reset button, you can also reset the soundbar system using your remote control. Following are your steps

Make sure the soundbar is turned on.

On the remote, press and hold the Volume Down and Sound Effect buttons at the same time for about 5-10 seconds. A reset message will appear on the display.
Wait for the soundbar to finish resetting.

Once the reset is done, you’ll need to reconnect Bluetooth devices or adjust any settings again since all saved configurations are erased. If the problem continues after resetting, you may need to update the system or contact LG customer support for help.

Re-Plug the cords:

You can also just re-plug the cords. Following are the steps

Turn off your soundbar and unplug it from the outlet to ensure safety while handling the cords.
Look over the power cord for any damage. Make sure both ends (the one connected to the soundbar and the one plugged into the wall) are clean and secure.

Plug the power cord back into the soundbar, ensuring it’s firmly in place. Then, plug the other end into a working outlet.
For any audio cables (like HDMI, optical, or AUX), make sure they’re tightly connected to both the soundbar and your TV or device.
If using HDMI, check if it’s connected to the TV’s HDMI ARC port.

Reconnect the Subwoofer (if you have one):

For a wireless connection, ensure the subwoofer is powered on and within range of the soundbar.
For the wired connection, make sure the connection between the soundbar and subwoofer is secure.

Turn the soundbar back on and ensure everything is functioning correctly.
Play something from your connected device to check if the soundbar is working as expected.

If the soundbar still has issues after reconnecting, try resetting it or checking for firmware updates.

Seek help from the Customer Support of LG:

If nothing else works, just contact the customer support team of LG. Customer support is available Monday to Sunday, 8:00 AM to 9:00 PM EST. You can contact them using the phone, live chat, or email. However, for quicker responses, phone or live chat is recommended.

Frequently Asked Questions (FAQs):

How do I Turn Off Auto Off on My LG Soundbar?

Use the up and down buttons on the remote to turn the Auto Power feature on or off. The screen will show “OFF-AUTO POWER” when it’s off and “ON-AUTO POWER” when it’s on, so you can see the current setting.

Is There a Reset Button on the LG Soundbar?

Yes, most LG soundbars have a reset button. The location and how you reset it can vary by model, but the button is usually on the back or bottom of the soundbar. It’s a small button that may need a pin or paper clip to press. But keep in mind that, if you don’t get the reset button, you can just perform a factory reset using the remote control.

Does the Soundbar Turn Off with the TV?

Yes, the soundbar turns off and on automatically. However, if you turn it off using the remote, it won’t turn on by itself unless it connects to a Bluetooth device. To let it work automatically, just turn off your TV, and the soundbar will turn off after a little while. When you turn the TV back on, the soundbar will also turn on by itself.

Conclusion

In conclusion, your LG soundbar won’t turn off due to problems in the power connection or hardware issues. To fix it, diagnose the problem properly and solve it as instructed here. If you find any major problem with the hardware then consult the experts.